Shift Leader: Team Coach & Operations Champion

Taco Bell; Revere (MA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Taco Bell in Revere, MA is seeking a confident Shift Supervisor to support the RGM by running shifts self-sufficiently, solving problems, and guiding team members.

You will ensure customer satisfaction, food safety, and accurate orders, greet customers, manage time and attendance, and help with cash control and inventory. This role requires 18+ and reliable transportation, with typical 30+ hours weekly.

Qualifications

• Must be at least 18 years old.
• Strong emphasis on customer satisfaction and problem solving.
• Ability to supervise team and enforce uniform and safety standards.
• Ability to handle cash and food safety procedures.

Responsibilities

• Ensure consistent customer satisfaction and MIC routine.
• Ensure Shift Excellence tasks are completed for assigned positions.
• Maintain neat appearance and uniform compliance.
• Prioritize customer needs and ensure food safety, quality, and accurate orders.
• Greet customers warmly and maintain polite service.
• Work with urgency and foster teamwork.
• Accurately record hours and use the approved timekeeping system.
• Provide feedback and participate in training of Team Members.
• Assist RGM with cash control, inventory, and labor management.
• Oversee food preparation, rotation, and holding times.
• Support facility maintenance and health and safety standards.

Skills

Customer service

Team leadership

Time management

Job description

Taco Bell in Revere, MA is seeking a confident Shift Supervisor to support the RGM by running shifts self-sufficiently, solving problems, and guiding team members.

You will ensure customer satisfaction, food safety, and accurate orders, greet customers, manage time and attendance, and help with cash control and inventory. This role requires 18+ and reliable transportation, with typical 30+ hours weekly.