Shift Leader: Team Coach & Guest Experience

Workstream; Southaven (MS); On-site; USD 15,000 - 20,000; Full time

Job summary

Workstream is seeking Shift Leaders to join our Dunkin' team in Southaven, Mississippi. The role involves coaching Crew Members to ensure operational Brand standards and delivering a great guest experience. Shift Leaders will set goals, manage cash, and support a positive team environment.

The ideal candidate should have supervisory experience, be fluent in English, and possess math and writing skills. Join us to make a significant impact in our dynamic team!

Qualifications

• At least 18 years of age where applicable.
• Demonstrates a sense of urgency with guests.
• Acts as a role model and maintains high standards.

Responsibilities

• Coaching Crew Members to meet operational standards.
• Driving sales goals and executing restaurant standards.
• Resolving guest issues and maintaining a guest-first culture.

Skills

Fluent in English

Restaurant, retail, or supervisory experience

Math and writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Workstream is seeking Shift Leaders to join our Dunkin' team in Southaven, Mississippi. The role involves coaching Crew Members to ensure operational Brand standards and delivering a great guest experience. Shift Leaders will set goals, manage cash, and support a positive team environment.

The ideal candidate should have supervisory experience, be fluent in English, and possess math and writing skills. Join us to make a significant impact in our dynamic team!