Shift Leader: Team Coach & Guest Experience

Workstream; Germantown (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Workstream is seeking Shift Leaders to join the Dunkin' team in Germantown, Tennessee. Shift Leaders will coach Crew Members, ensuring operational standards and a friendly guest experience. Responsibilities include motivating staff, resolving guest issues, and managing sales and cash during shifts.

Qualified candidates should have restaurant or supervisory experience and be fluent in English. A High School diploma is preferred. Join us to create a great team environment and deliver exceptional service!

Qualifications

• Fluent in English.
• Restaurant or retail experience preferred.
• Basic math and writing skills.

Responsibilities

• Coaching Crew Members throughout their shift.
• Creating a guest-first culture in the restaurant.
• Driving sales goals and managing cash.

Skills

Fluent in English

Restaurant experience

Supervisory experience

Basic computer skills

Education

High School diploma or equivalent

Job description

Workstream is seeking Shift Leaders to join the Dunkin' team in Germantown, Tennessee. Shift Leaders will coach Crew Members, ensuring operational standards and a friendly guest experience. Responsibilities include motivating staff, resolving guest issues, and managing sales and cash during shifts.

Qualified candidates should have restaurant or supervisory experience and be fluent in English. A High School diploma is preferred. Join us to create a great team environment and deliver exceptional service!