Shift Leader: Team Coach & Customer Experience

greene king; Bedminster Township (NJ); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Pension contributions

Employee discounts on brands

Wagestream access

Refer a friend bonus up to £1,500

Job summary

Greene King’s Hungry Horse is seeking a Team Leader to drive a smooth shift, ensuring high standards and a delightful customer experience. You’ll support the management team, coordinate a busy team, and keep the bar safe and welcoming.

Ideal candidates will bring a hands-on leadership style, strong teamwork, and the ability to adapt quickly to challenges while delivering exceptional service.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues.
• Help organise and coordinate the team during a busy shift.
• Maintain bar safety, legality, and cleanliness.

Responsibilities

• Lead by example and ensure the shift runs smoothly.
• Support team to meet high standards and keep customers happy.
• Resolve issues in the absence of management.

Skills

Customer service

Team leadership

Shift coordination

Safety & compliance

Job description

Greene King’s Hungry Horse is seeking a Team Leader to drive a smooth shift, ensuring high standards and a delightful customer experience. You’ll support the management team, coordinate a busy team, and keep the bar safe and welcoming.

Ideal candidates will bring a hands-on leadership style, strong teamwork, and the ability to adapt quickly to challenges while delivering exceptional service.