Shift Leader: Store Ops & Customer Experience

CVS Health; Reston (VA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Reston, VA is seeking a full-time Shift Supervisor to join the store management team. You will lead daily store operations, supervise staff, and ensure open and closing procedures are completed accurately to drive store performance and customer loyalty.

The role emphasizes customer service, merchandising, and effective communication with management. A high school diploma is preferred; the position requires flexible scheduling, including mornings, overnights and weekends, with a

Qualifications

• High School diploma or equivalent preferred but not required.
• Deductive reasoning, analytical and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule including some early morning, overnight and weekend shifts.

Responsibilities

• Lead store operations in the absence of a manager, supervise the store crew, and ensure opening/closing procedures are completed.
• Assist customers, resolve questions and complaints, and uphold CVS customer service standards while maintaining confidentiality.
• Price merchandise, stock shelves, and manage displays and inventory in line with weekly promotions and planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health in Reston, VA is seeking a full-time Shift Supervisor to join the store management team. You will lead daily store operations, supervise staff, and ensure open and closing procedures are completed accurately to drive store performance and customer loyalty.

The role emphasizes customer service, merchandising, and effective communication with management. A high school diploma is preferred; the position requires flexible scheduling, including mornings, overnights and weekends, with a