Shift Leader - Store Operations & Customer Experience

Hispanic Alliance for Career Enhancement; Daphne (AL); On-site; USD 19,286 - 31,684; Full time

Benefits offered by this job

Health benefits

Paid time off

Job summary

CVS Health is hiring a Shift Supervisor to support the Store Management team, lead staff when managers are away, and ensure smooth operations. The role emphasizes customer service, safety, and quality while maintaining daily opening and closing procedures.

The ideal candidate will guide crews, handle inquiries, and uphold CVS customer service standards, with a 40-hour week and the possibility of overtime to meet demanding store needs.

Qualifications

• Deductive reasoning, analytical thinking, and computer skills are required.
• Advanced communication and supervision skills are essential.
• Flexible schedule including early mornings, overnights and weekends may be needed.

Responsibilities

• Management: supervise store crew and communicate with management.
• Customer Service: assist customers, resolve issues and promote service quality.
• Merchandise/Presentation: stock shelves, price items, and ensure displays meet planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision

Flexible schedule

Education

High school diploma or equivalent

Job description

CVS Health is hiring a Shift Supervisor to support the Store Management team, lead staff when managers are away, and ensure smooth operations. The role emphasizes customer service, safety, and quality while maintaining daily opening and closing procedures.

The ideal candidate will guide crews, handle inquiries, and uphold CVS customer service standards, with a 40-hour week and the possibility of overtime to meet demanding store needs.