Shift Leader: Retail Ops & Team Lead (Entry)

KwikFill; Town of Waterloo (NY); On-site; USD 22,000 - 25,000; Full time

Job summary

KwikFill is seeking a Shift Leader to support store operations and develop into an Assistant Manager role. You will help manage day-to-day tasks, train new employees, and step into leadership during Manager absences.

The role typically involves weekends on rotation, customer service, stocking, and cash handling within a retail convenience setting. The position requires a High School diploma or GED and reliable transportation.

Qualifications

• Valid Driver’s License.
• Dependable, independent transportation that does not rely on a third party.
• A working phone number through which the Store Management and Staff can contact you.

Responsibilities

• Offer appropriate customer service.
• Greet all customers with a smile and hello.
• Suggest merchandise purchases to all customers.
• Learn and operate the cash register and additional required equipment with accuracy.
• Price, stock, and face merchandise.
• Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and backroom storage areas.
• Maintain the store in accordance with maintenance policies and conform to any required Health Department rules and regulations.
• Following all security and safety policies and procedures.
• Account for all shift and daily transactions.
• Always present a neat and clean appearance.
• Wears and enforces any required dress code.
• Learn and complete, with accuracy, store required paperwork.
• Perform other duties that may be assigned by the Store Manager or District Manager.
• Be responsible for all cash and inventories in the absence of the Assistant Manager and Store Manager.
• Reports any shortages/overages to the Store Manager immediately.

Skills

multi-tasking

organization

communication skills

Education

High School diploma or GED

Tools

POS/cash register

Adding machine

Office equipment

Desktops/Tablets

Job description

KwikFill is seeking a Shift Leader to support store operations and develop into an Assistant Manager role. You will help manage day-to-day tasks, train new employees, and step into leadership during Manager absences.

The role typically involves weekends on rotation, customer service, stocking, and cash handling within a retail convenience setting. The position requires a High School diploma or GED and reliable transportation.