Shift Leader - Retail Ops & Customer Service

CVS Health; Johnson City (TN); On-site; USD 22,000 - 32,000; Part time

Job summary

CVS Health in Johnson City, TN is seeking a part-time Shift Supervisor to support store management in driving execution and customer service excellence.

Lead the store staff when managers are absent, manage opening/closing, supervise tasks, handle customer inquiries, maintain confidentiality, and ensure shelves are stocked and displays maintained. This role requires a high school diploma and offers a flexible, part-time schedule.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
• Experience as a retail supervisor would be preferred.

Responsibilities

• Support CVS Store Management in driving store execution and performance.
• Lead the store staff when no manager or Operations Supervisor is onsite.
• Open and close procedures and maintain customer service standards.
• Merchandise, price, stock shelves and manage displays as directed.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision skills

Flexible schedule

Education

High School Diploma

Job description

CVS Health in Johnson City, TN is seeking a part-time Shift Supervisor to support store management in driving execution and customer service excellence.

Lead the store staff when managers are absent, manage opening/closing, supervise tasks, handle customer inquiries, maintain confidentiality, and ensure shelves are stocked and displays maintained. This role requires a high school diploma and offers a flexible, part-time schedule.