Shift Leader: Quick Service & Profitability

Burger King; Birmingham (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

The Shift Coordinator position at Ontario Trillium Foundation oversees restaurant shifts, guiding staff to deliver fast, friendly service while meeting sales and profitability goals. You support the Restaurant General Manager and Assistant Manager during assigned shifts and directly supervise a team of front-line Team Members.

Key duties include cash controls, inventory checks, coaching teammates, and ensuring adherence to brand standards and operational procedures, while adapting schedules for

Qualifications

• High school diploma or GED is required.
• 1–2 years of previous quick service restaurant experience.
• Ability to work evenings, weekends and holidays.
• Willingness to work long and/or irregular shifts as needed.

Responsibilities

• Follows cash control and security procedures (e.g., safe counting, cash drawers).
• Maintains inventory by performing daily and weekly inspections.
• Receives inventory truck orders.
• Motivates and directs Team Members to exceed guest expectations with fast, friendly service.
• Provides coaching and feedback to Team Members to raise restaurant performance.
• Sets shift plan and drives operational results.
• Directs preparation and sale of products for prompt delivery within speed guidelines.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures restaurant upholds brand standards.

Skills

Guest service principles

Team coaching

Staff supervision

Education

High School Diploma or GED

Job description

The Shift Coordinator position at Ontario Trillium Foundation oversees restaurant shifts, guiding staff to deliver fast, friendly service while meeting sales and profitability goals. You support the Restaurant General Manager and Assistant Manager during assigned shifts and directly supervise a team of front-line Team Members.

Key duties include cash controls, inventory checks, coaching teammates, and ensuring adherence to brand standards and operational procedures, while adapting schedules for