Shift Leader — Quick-Service Ops & Guest Experience

Burger King - KR; Myrtle Beach (SC); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Burger King Franchisee in Myrtle Beach is hiring a full-time Shift Manager to lead the restaurant on assigned shifts and support the RGM and AM in daily operations.

The role focuses on profitability, guest service, and people development, with emphasis on executing shift plans, timely product preparation, and upholding brand standards. Candidates should have 18+, HS diploma or GED, 1-2 years fast-food experience, flexible schedule including evenings, weekends and holidays.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required; 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant.

Responsabilités

• Follows all cash control and security procedures (e.g., safe counting, cash drawers).
• Maintains inventory by performing Daily and Weekly inventory inspections.
• Receives inventory truck orders.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance.
• Sets an example for Team Members by working hard to implement shift plans and drive operational results.
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Motivates Team Members during the shift on each of the workstations.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that the restaurant upholds operational and brand standards.

Connaissances

Guest service

Leadership

Shift supervision

Formation

High School Diploma or GED

2 years college preferred

Description du poste

Burger King Franchisee in Myrtle Beach is hiring a full-time Shift Manager to lead the restaurant on assigned shifts and support the RGM and AM in daily operations.

The role focuses on profitability, guest service, and people development, with emphasis on executing shift plans, timely product preparation, and upholding brand standards. Candidates should have 18+, HS diploma or GED, 1-2 years fast-food experience, flexible schedule including evenings, weekends and holidays.