Shift Leader – Quality, Service & Team Coaching

Workstream; Town of Somerset (WI); On-site; USD 40,000 - 50,000; Full time

Job summary

Workstream in the Town of Somerset is hiring a Shift Manager responsible for overseeing Quality and Services systems in the restaurant. This role includes coaching Associates, managing operations, and ensuring friendly service while handling administrative tasks.

The ideal candidate will have relevant experience, successfully complete Donatos training programs, and thrive in a team-focused environment. Competitive benefits and a supportive workplace culture await the right candidate.

Qualifications

• 1-year experience as Shift Lead or Manager or Donatos equivalent experience.
• Able to perform essential functions safely while meeting productivity standards.
• Demonstrated ability to manage food, labor, and costs.

Responsibilities

• Coach and train Donatos Associates to deliver quality food and service.
• Open or close the restaurant ensuring quality execution.
• Manage staffing based on business volume changes.

Skills

Standing and walking entire shift

Lifting up to 50 pounds

Problem solving and complaint resolution

Coaching and training

Education

Successful Completion of Donatos M.I.T. Program

Food safe handler’s certification

Job description

Workstream in the Town of Somerset is hiring a Shift Manager responsible for overseeing Quality and Services systems in the restaurant. This role includes coaching Associates, managing operations, and ensuring friendly service while handling administrative tasks.

The ideal candidate will have relevant experience, successfully complete Donatos training programs, and thrive in a team-focused environment. Competitive benefits and a supportive workplace culture await the right candidate.