Shift Leader - Profit, People & Guest Experience

Burger King; Roswell (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

Burger King in Roswell, NM seeks a Shift Manager to lead operations during assigned shifts, ensuring profitability, guest satisfaction, and people development. The SM supports the RGM and AM while directly managing a team, driving sales and brand standards.

The role requires strong guest service understanding, prior quick service experience, and flexibility to work evenings, weekends, and holidays. Full-time positions available at Burger King restaurants.

Qualifications

• Must be at least eighteen (18) years old.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience

Responsibilities

• Follows cash control and security procedures (e.g. safe counting, cash drawers).
• Maintains inventory by performing Daily and Weekly inventory inspections; Receives inventory truck orders.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Sets an example for Team Members by working hard to implement shift plans and drive operational results.
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Motivates Team Members during the shift on each of the workstations.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that the restaurant upholds operational and brand standards.

Skills

Guest service principles

Team leadership

Flexibility

Education

High School Diploma or GED

2 years of college preferred

Job description

Burger King in Roswell, NM seeks a Shift Manager to lead operations during assigned shifts, ensuring profitability, guest satisfaction, and people development. The SM supports the RGM and AM while directly managing a team, driving sales and brand standards.

The role requires strong guest service understanding, prior quick service experience, and flexibility to work evenings, weekends, and holidays. Full-time positions available at Burger King restaurants.