Shift Leader: Pizza Team, Fast-Paced & Customer‑Focused

Papa Johns; Town of Hartland (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Papa John's in Hartland, WI, is seeking a dedicated shift supervisor to oversee shifts and work areas, ensuring high-quality pizzas and customer service while supporting restaurant profitability. The role involves supervising staff, training team members, managing cash handling, and upholding safety and cleanliness standards.

Ideal candidates will have experience in food service, strong teamwork, reliability, and the ability to respond promptly to customer concerns.

Qualifications

• Must have high school diploma or GED.
• Successful and stable employment history.
• Ability to manage cash handling and financial record-keeping.

Responsibilities

• Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products and ensuring each delivered product reflects the customer’s order.
• Supervise a restaurant team, ensure proper staffing, train team members, and coach for improved performance.
• Contribute to sales goals by providing prompt and friendly customer service and improving check averages.
• Contribute to profit goals by adhering to company guidelines and properly utilizing cash management and inventory practices.

Skills

Cash management skills

Education

High School diploma or GED

Job description

Papa John's in Hartland, WI, is seeking a dedicated shift supervisor to oversee shifts and work areas, ensuring high-quality pizzas and customer service while supporting restaurant profitability. The role involves supervising staff, training team members, managing cash handling, and upholding safety and cleanliness standards.

Ideal candidates will have experience in food service, strong teamwork, reliability, and the ability to respond promptly to customer concerns.