Shift Leader – Pizza Ops & Team Champion

Papa John's International; Ephrata (Lancaster County); On-site; USD 34,000 - 46,000; Full time

Job summary

Papa John's International in Lancaster County, PA, is seeking a restaurant supervisor to oversee shifts and operations, ensuring high quality products and customer service that drive profitability. You will coach a team, manage staffing, training, and adherence to standards, while maintaining safety and inventory controls in a fast-paced environment.

The role emphasizes leadership, cash management, customer focus, and the ability to respond quickly to issues, with a focus on brand quality and

Qualifications

• High School diploma or GED.
• Successful and stable employment history.

Responsibilities

• Demonstrate exemplary operations skills in all aspects of the restaurant, ensuring quality products and customer service reflect orders.
• Supervise a restaurant team, maintain staffing, train team members, ensure uniform standards, and coach performance.
• Contribute to sales goals with prompt, friendly service and drive check averages through training and execution.
• Contribute to profit goals by using the FOCUS System, manage cash, inventory, and keep the restaurant safe and organized.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Cash management skills

Education

High School diploma or GED

Job description

Papa John's International in Lancaster County, PA, is seeking a restaurant supervisor to oversee shifts and operations, ensuring high quality products and customer service that drive profitability. You will coach a team, manage staffing, training, and adherence to standards, while maintaining safety and inventory controls in a fast-paced environment.

The role emphasizes leadership, cash management, customer focus, and the ability to respond quickly to issues, with a focus on brand quality and