Shift Leader: Pizza Kitchen Ops & Guest Experience

Papa John's International; Panama City (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Papa John's International is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability. You will implement company policies and ensure compliance with laws and ethical practices.

You will manage stations, control costs, and assist in inventory, scheduling, and feedback to improve operations. The role requires flexibility, teamwork, and a focus on safety and guest satisfaction.

Qualifications

• High School diploma or GED required or preferred.
• Serv-Safe/Local or State Food Service certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Adheres to guidelines for each station and maintains product quality.
• Ensures adequate shift coverage and manages cash and inventory guidance.
• Supports profitability by managing costs and adherence to policies.
• Provides feedback, maintains cleanliness, safety and security standards.
• Executes company procedures and ensures compliance with policies.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

Job description

Papa John's International is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability. You will implement company policies and ensure compliance with laws and ethical practices.

You will manage stations, control costs, and assist in inventory, scheduling, and feedback to improve operations. The role requires flexibility, teamwork, and a focus on safety and guest satisfaction.