Shift Leader: Pizza Operations & Guest Experience

Papa John's International; Manitowoc (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Papa John's International in Manitowoc, Wisconsin is seeking a Restaurant Shift Supervisor to oversee daily operations, ensure high quality pizzas, and deliver exceptional customer service while upholding company policies.

You will lead a team, manage staffing, coach for performance, handle cash and inventory controls, and foster a safe, clean dining environment. This role emphasizes teamwork, reliability, and adherence to brand standards in a fast-paced setting.

Qualifications

• Follows established guidelines to ensure accuracy and quality.
• Demonstrates dependability and urgency to achieve results.
• Delivers high level of customer service and satisfaction.
• Proactively addresses issues to improve operations.

Responsibilities

• Supervise shifts and manage restaurant operations to ensure quality and service.
• Train and coach team members to meet standards and customer expectations.
• Contribute to sales by promoting products and improving check averages.
• Maintain inventory accuracy and perform cash handling per company policy.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Education

High School diploma or GED

Successful and stable employment history

Tools

Cash management skills

Job description

Papa John's International in Manitowoc, Wisconsin is seeking a Restaurant Shift Supervisor to oversee daily operations, ensure high quality pizzas, and deliver exceptional customer service while upholding company policies.

You will lead a team, manage staffing, coach for performance, handle cash and inventory controls, and foster a safe, clean dining environment. This role emphasizes teamwork, reliability, and adherence to brand standards in a fast-paced setting.