Shift Leader — Pizza Kitchen Ops & People

Papa Johns; Lenexa (KS); On-site; USD 17,908 - 23,419; Full time

Job summary

Papa John's in Lenexa, Kansas is seeking a Shift Leader to supervise restaurant shifts, uphold quality products and deliver outstanding customer service while supporting profitability.

You will oversee station duties, ensure compliance with policies, manage cash and inventory, and help train team members to maintain fast, friendly service.

This role requires the ability to work long hours, including nights and weekends, with a strong commitment to food safety and teamwork.

Qualifications

• High school diploma or GED required or preferred.
• Food service certification preferred.
• Shift lead experience preferred.
• Ability to work long hours including nights and weekends.

Responsibilities

• Adheres to guidelines for each station including dough management, accurate portioning, and quality product preparation.
• Contributes to achieving the restaurant's product goals and meets customer needs; follows TM handbook policies on attendance, safety, and security.
• Exemplifies Papa John's core values and maintains a positive attitude while being flexible to change.
• Ensures adequate shift coverage and feedback for problem-solving; maintains product quality and labor costs within standards.
• Contributes to profitability by using the FOCUS System, executing cash management, and assisting inventory management to minimize loss.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

Successful and stable employment history

Job description

Papa John's in Lenexa, Kansas is seeking a Shift Leader to supervise restaurant shifts, uphold quality products and deliver outstanding customer service while supporting profitability.

You will oversee station duties, ensure compliance with policies, manage cash and inventory, and help train team members to maintain fast, friendly service.

This role requires the ability to work long hours, including nights and weekends, with a strong commitment to food safety and teamwork.