Shift Leader: Pizza Kitchen Operations & Team Lead

Papa Johns; Indianapolis (IN); On-site; USD 17,908 - 20,664; Full time

Job summary

Papa Johns in Indianapolis is seeking a Shift Leader to supervise shifts and areas in the restaurant, ensuring high quality products and customer service. You will help manage operations, enforce policies, and support profitability.

The role requires flexible hours, including nights and weekends, and prior shift lead experience is preferred. High school diploma or GED is typical, with Serv-Safe certification desirable.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Must be able to work long hours (32+ hours generally required), nights, weekends.
• Ability to perform the job duties of all positions in the restaurant.

Responsibilities

• Supervises shifts and/or work areas to ensure high quality products and customer service.
• Manages operations and enforces company policies, procedures, programs and systems.
• Ensures compliance with federal, state and local laws and ethical business practices.
• Maintains product quality, customer service, and labor costs within established standards.
• Contributes to profit goals by managing inventory and cash handling.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe Certification preferred

Job description

Papa Johns in Indianapolis is seeking a Shift Leader to supervise shifts and areas in the restaurant, ensuring high quality products and customer service. You will help manage operations, enforce policies, and support profitability.

The role requires flexible hours, including nights and weekends, and prior shift lead experience is preferred. High school diploma or GED is typical, with Serv-Safe certification desirable.