Shift Leader - People, Ops & Guest Experience

Chick-fil-A Restaurants; Alice (TX); Presencial; USD 27.000 - 37.000; Jornada completa

Descripción de la vacante

Chick-fil-A Alice is seeking a Shift Leader to guide the team across Front of House and Back of House. You will set a constructive tone for the shift, mentor team members, and ensure smooth daily operations while maintaining high standards of guest service.

The role emphasizes strong communication, delegation, proactive problem solving, and money management skills to support restaurant performance and guest satisfaction.

Formación

• Excellent written and verbal communication.
• Positive attitude and encouraging leadership.
• Ability to delegate tasks effectively on shift.
• Apply learned information to new situations and solve problems.
• Understand organizational structure and relationships.
• Be proactive, not reactive on shift.
• Money management proficiency.

Responsabilidades

• Lead Front of House and Back of House operations on shift.
• Set a positive and prepared tone for the shift and team.
• Directly oversee team members and trainers.
• Implement feedback from Executive Team.
• Demonstrate integrity and proactively solve problems on shift.

Conocimientos

Communication

Positive attitude

Delegation

Problem solving

Structure awareness

Team leadership

Feedback integration

Flexibility

Money management

Proactivity

Descripción del empleo

Chick-fil-A Alice is seeking a Shift Leader to guide the team across Front of House and Back of House. You will set a constructive tone for the shift, mentor team members, and ensure smooth daily operations while maintaining high standards of guest service.

The role emphasizes strong communication, delegation, proactive problem solving, and money management skills to support restaurant performance and guest satisfaction.