Shift Leader: Lead Shifts, Flexible Scheduling, Serve Guests

Chick-fil-A; Elizabeth City (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free food

Discounts

Flexible scheduling

Sunday off

Job summary

A Shift Leader at Chick-fil-A consistently demonstrates our core values, embraces Chick-fil-A culture, and serves guests with a servant’s heart. The role centers on supporting senior leadership in daily operations and coaching team members to uphold Operational Excellence and our Recipe for Service.

Responsibilities include leading shifts, training new hires, and ensuring a friendly, high-energy work environment.

Qualifications

• Must be 16 years or older.
• Available to work Fridays and Saturdays.
• Reliable transportation required.
• Ability to work in a fast-paced environment.
• Strong people skills with a focus on service.
• Commitment to superior customer service.
• Ability to manage team member performance.
• Team-oriented with shared ownership/responsibility.
• Previous shift lead/restaurant supervisory experience is preferred.
• Must meet physical demands: stand up to 10 hours, lift up to 40 lbs.

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced Restaurant.
• Offer immediate and respectful response to the Guest's needs.
• Assist in training of new hires, set the shift tone, and act as a role model.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, key holder.
• Count drawers and finalize day.
• Excellent communication skills, both written and spoken.
• Free/Discounted food.
• Flexible scheduling (and closed on Sundays).
• A fun work environment where you can positively influence others.
• Learning first-hand from an experienced Operator and Restaurant Leaders.
• Intentional growth and development to help you reach your professional goals.
• Access to a variety of discounts and offers through Chick-fil-A Corporate.

Skills

People skills

Communication skills

Team leadership

Customer service

Job description

A Shift Leader at Chick-fil-A consistently demonstrates our core values, embraces Chick-fil-A culture, and serves guests with a servant’s heart. The role centers on supporting senior leadership in daily operations and coaching team members to uphold Operational Excellence and our Recipe for Service.

Responsibilities include leading shifts, training new hires, and ensuring a friendly, high-energy work environment.