Shift Leader: Growth, Service & Team Leadership

Chick-fil-A; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Leadership development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in Columbia, SC is seeking a Team Leader who embodies our values and serves guests with a servant’s heart. You will support senior leadership in daily operations, coach team members, lead shifts, and model outstanding service in a fast-paced environment.

The position emphasizes operational excellence, teamwork, and a positive, people-focused culture. Strong communication and the ability to manage tasks are essential for success.

Qualifications

• Strong people skills with a desire to serve Team Members.
• Strong commitment to superior customer service.
• Ability to manage Team Member behavioral and performance issues.
• Ability to work in a team environment with shared ownership and responsibility.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

People skills

Customer service

Team leadership

Communication

Job description

Chick-fil-A in Columbia, SC is seeking a Team Leader who embodies our values and serves guests with a servant’s heart. You will support senior leadership in daily operations, coach team members, lead shifts, and model outstanding service in a fast-paced environment.

The position emphasizes operational excellence, teamwork, and a positive, people-focused culture. Strong communication and the ability to manage tasks are essential for success.