Shift Leader — Paid Training, Lead & Earn Tips

Kilwins Columbus; Venice (FL); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Tips included

Employee discount

Paid training

Job summary

Kilwins is seeking a Part-Time Shift Leader in Venice, FL to lead the team during shifts, train teammates, and deliver exceptional guest experiences.

You’ll open and close the store, manage transactions, restock products, and keep the shop clean and inviting while ensuring a safe, welcoming environment for guests and teammates. Nights, weekends, and holidays are required; pay is $18.00/hour plus tips.

Qualifications

• Customer service, retail, restaurant, or hospitality experience preferred.
• Leadership or supervisory experience is a plus.
• Strong communication and problem-solving skills.
• Dependability, flexibility, and a positive attitude.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Lead the team during your shift and set the tone through your example.
• Open and/or close the store following established procedures.
• Deliver exceptional customer service and create memorable guest experiences.
• Coach, train, and support team members.
• Scan the store, anticipate where support is needed, and step in to keep the shift running smoothly.
• Scoop ice cream, prepare waffle cones, package chocolates, and assist with handcrafted products.
• Operate the register and process transactions accurately.
• Restock products and keep the store clean, organized, and inviting.
• Support a safe, fun, and welcoming environment for guests and teammates.

Skills

Customer service

Leadership

Communication

Problem-solving

Multitasking

Job description

Kilwins is seeking a Part-Time Shift Leader in Venice, FL to lead the team during shifts, train teammates, and deliver exceptional guest experiences.

You’ll open and close the store, manage transactions, restock products, and keep the shop clean and inviting while ensuring a safe, welcoming environment for guests and teammates. Nights, weekends, and holidays are required; pay is $18.00/hour plus tips.