Shift Leader: Mentor Teams, Grow & Run a Busy Coffee Shift

Starbucks Corp.; Gardner (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition coverage

401(k) matching

Paid time off

Job summary

Starbucks Coffee Company in Gardner, MA is seeking a Shift Manager to lead with purpose and drive daily store performance. You will mentor a team, ensure smooth operations, and create a welcoming space for customers and partners alike.

The role emphasizes hands-on leadership, coaching, and readiness to advance within a multi-million dollar business, with comprehensive benefits and development opportunities.

Qualifications

• 1 year retail or customer service management experience required; 2+ years preferred, or 4+ years US Military service.
• 1 year supervising the work of others; strong team-building and coaching skills.

Responsibilities

• Lead and develop a team to deliver exceptional customer service and store performance.
• Oversee daily operations and create a welcoming space for the community.
• Mentor and train partners to support growth and career development.

Skills

People management

Customer service

Leadership

Coaching

Job description

Starbucks Coffee Company in Gardner, MA is seeking a Shift Manager to lead with purpose and drive daily store performance. You will mentor a team, ensure smooth operations, and create a welcoming space for customers and partners alike.

The role emphasizes hands-on leadership, coaching, and readiness to advance within a multi-million dollar business, with comprehensive benefits and development opportunities.