Shift Leader: Lead with Heart, Grow with Flex Schedule

Caribou Coffee; Fletcher (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Fletcher, NC is seeking a Shift Leader to guide the coffeehouse operations in partnership with the General Manager or Assistant GM. You’ll ensure brand standards, product knowledge, cleanliness, and guest connections are on point during each shift.

Responsibilities include coaching team members, managing bank deposits and inventory, and training new hires while upholding quality and store safety standards. This role demands strong leadership and excellent communication.

Qualifications

• Experience in a leadership role or trained to take on Shift Leader duties.
• Able to work varying days/times depending on business needs.
• Must be at least 18 years old.

Responsibilities

• Demonstrates mastery of every Team Member responsibility with confidence and excellence.
• Leads shifts with a focus on making the shift engaging, energetic, and on track.
• Optimizes sales while managing waste and keeping a clean, inviting coffeehouse.
• Knows deployment for the day and communicates roles to keep the shift moving.
• Reads team needs, prioritizes shifts, and delegates tasks accordingly.
• Owns the current shift and ensures a smooth hand-off to the next shift.

Skills

Leadership

Team Management

Flexible Schedule

Customer Service

Communication

Education

High school diploma or GED

Job description

Caribou Coffee in Fletcher, NC is seeking a Shift Leader to guide the coffeehouse operations in partnership with the General Manager or Assistant GM. You’ll ensure brand standards, product knowledge, cleanliness, and guest connections are on point during each shift.

Responsibilities include coaching team members, managing bank deposits and inventory, and training new hires while upholding quality and store safety standards. This role demands strong leadership and excellent communication.