Shift Leader — Lead Teams, Grow Fast, Flexible Hours

El Pollo Loco; Los Angeles (CA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Free meals

Employee discount on food

Career growth

Flexible scheduling

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid vacation

Employee assistance program

Job summary

Pho Prime, LLC is seeking a Shift Leader in Los Angeles, CA to guide a busy team during assigned shifts and uphold our standards of service and quality. You’ll manage opening and closing tasks, train teammates, and ensure safety and cleanliness while driving efficiency and guest satisfaction.

With competitive hourly pay and flexible scheduling, this role offers growth opportunities within a fast-paced flame-grilled concept. No overnight shifts and benefits enhance a strong team culture.

Qualifications

• High school diploma or GED preferred.
• Must have 1+ years restaurant supervisory experience and pass EPL Food Safety Audit after hire.
• Experience training and supporting team members is a plus.

Responsibilities

• Oversee opening and closing procedures and security.
• Ensure service speed and customer satisfaction targets are met.
• Train and support staff on new products and procedures.
• Manage cash handling, deposits, and audits.
• Monitor inventory and coordinate with Area Leader as needed.
• Maintain cleanliness and safety per EPL/QSC standards.
• Adjust staffing based on sales and tasks during shifts.

Skills

Supervisory experience

Customer service

Team training & development

Food safety awareness

Shift management

Education

HS Diploma or GED

EPL SPECS certification

Job description

Pho Prime, LLC is seeking a Shift Leader in Los Angeles, CA to guide a busy team during assigned shifts and uphold our standards of service and quality. You’ll manage opening and closing tasks, train teammates, and ensure safety and cleanliness while driving efficiency and guest satisfaction.

With competitive hourly pay and flexible scheduling, this role offers growth opportunities within a fast-paced flame-grilled concept. No overnight shifts and benefits enhance a strong team culture.