Shift Leader - Lead Teams, Delight Guests, Flexible Hours

Southern Rock Restaurants

Carmel (IN)

On-site

USD 19,000 - 28,000

Full time

3 days ago
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Job summary

Southern Rock Restaurants, LLC is seeking a Shift Leader to help run restaurant shifts, uphold food safety and quality, and coach team members.

You will open and close, manage inventory, train staff, handle guest issues, and ensure excellent service in a fun, fast-paced environment.

Full-time with medical, 401k and vacation after one year; hourly pay plus tips and flexible hours, no late nights.

Qualifications

  • Team player who works well with others.
  • Positive energy with a strong desire to learn and grow.
  • Strong communication skills.

Responsibilities

  • Leading, monitoring, coaching and training team members to ensure operational execution.
  • Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.
  • Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.
  • Proficient in all restaurant positions and work hands-on with team members in each of these areas.
  • Works as part of a team to provide an exceptional Guest experience to our patrons.
  • Ensure Guest satisfaction by following the Six Service Standards and PLUS 1 as needed.
  • Performs opening and closing managerial duties including readiness checklists and cash handling duties.
  • Handles Guest issues or conflicts and reports them to the General Manager immediately.
  • Places, checks in, and stores food and orders.
  • Completes daily temperature line checks to ensure food safety practices are adhered to.
  • Help maintain a safe, clean, and fun work environment.
  • Communicate effectively to the management team regarding essential information impacting the business.
  • Report any team member issues or concerns to the General Manager.

Skills

Team player
Positive energy
Strong communication

Job description

Southern Rock Restaurants, LLC is seeking a Shift Leader to help run restaurant shifts, uphold food safety and quality, and coach team members.

You will open and close, manage inventory, train staff, handle guest issues, and ensure excellent service in a fun, fast-paced environment.

Full-time with medical, 401k and vacation after one year; hourly pay plus tips and flexible hours, no late nights.

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