Shift Leader: Lead Teams, Delight Guests

Caribou Coffee; Stone Mountain (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Caribou Coffee is seeking a dedicated Shift Leader for our Stone Mountain location. In this role, you will lead the team to create day-making experiences for guests, ensuring that everyone feels welcome and appreciated.

The ideal candidate will demonstrate strong leadership and communication skills, with at least one year of relevant experience in retail or customer service. If you are enthusiastic, motivated, and ready to make an impact, we want you to join our team!

Qualifications

• At least 1 year of leadership or customer service experience.
• Ability to work early mornings, evenings, and weekends.
• Must be at least 18 years of age.

Responsibilities

• Lead the store team with a focus on guest satisfaction.
• Manage multiple priorities effectively during shifts.
• Coach Team Members to ensure service excellence.

Skills

Leadership

Customer service

Team engagement

Communication

Coaching

Education

High school diploma or GED equivalent

Job description

Caribou Coffee is seeking a dedicated Shift Leader for our Stone Mountain location. In this role, you will lead the team to create day-making experiences for guests, ensuring that everyone feels welcome and appreciated.

The ideal candidate will demonstrate strong leadership and communication skills, with at least one year of relevant experience in retail or customer service. If you are enthusiastic, motivated, and ready to make an impact, we want you to join our team!