Shift Leader — Lead Team & Guest Experience

Dunkin’ @ The Wolak Group - Mattydale; Mattydale (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Tuition reimbursement

Career development

Ongoing training

Health/dental/vision coverage

401K

PTO

Discounted food & drinks

Job summary

The Wolak Group, a Dunkin’ Donuts franchise, is seeking a Shift Leader at our Mattydale location (2723 Brewerton Road, Mattydale, NY 13211). You will coach team members, ensure order accuracy, and uphold food safety and guest-service standards.

We offer competitive pay ($16.25–$19.00/hr plus tips), flexible hours, tuition reimbursement, career development, ongoing training, health/dental/vision coverage, 401K, PTO, and employee perks including discounts on food and beverages.

Responsibilities

• Coach and develop team members to deliver excellent guest service.
• Train and supervise shift staff and ensure duties are completed.
• Maintain food safety, sanitation, and quality standards.

Job description

The Wolak Group, a Dunkin’ Donuts franchise, is seeking a Shift Leader at our Mattydale location (2723 Brewerton Road, Mattydale, NY 13211). You will coach team members, ensure order accuracy, and uphold food safety and guest-service standards.

We offer competitive pay ($16.25–$19.00/hr plus tips), flexible hours, tuition reimbursement, career development, ongoing training, health/dental/vision coverage, 401K, PTO, and employee perks including discounts on food and beverages.