Shift Leader | Drive Guest Experience & Growth

Dunkin’ @ The Wolak Group - Washington; City of Watertown (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay + tips

Flexible hours

Tuition reimbursement

Career development

Ongoing training

Health, dental and vision

401K

PTO

Free/discounted food & beverages

Job summary

The Wolak Group, a Dunkin’ Donuts franchisee in Watertown, New York, is seeking a Shift Lead to join our team. You will oversee service quality, lead a crew, and ensure efficient operations at our Dunkin’ location.

Competitive hourly pay with tips, flexible hours, and opportunities for tuition reimbursement, career development, and ongoing training. Benefits include health, dental, vision, 401K, PTO, and staff discounts. Apply to join America’s favorite coffee brand’s local team.

Qualifications

• Experience leading a team in a fast-paced restaurant
• Strong guest service orientation
• Ability to train and coach new and existing staff

Responsibilities

• Lead the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks

Skills

Guest service

Team leadership

Training & coaching

Operational excellence

Job description

The Wolak Group, a Dunkin’ Donuts franchisee in Watertown, New York, is seeking a Shift Lead to join our team. You will oversee service quality, lead a crew, and ensure efficient operations at our Dunkin’ location.

Competitive hourly pay with tips, flexible hours, and opportunities for tuition reimbursement, career development, and ongoing training. Benefits include health, dental, vision, 401K, PTO, and staff discounts. Apply to join America’s favorite coffee brand’s local team.