Shift Leader: Elevate Guest Experience & Team Coaching

Mattydale; Mattydale (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

Career development

Health coverage

Paid Time Off

Discounted food and beverages

Job summary

A Dunkin’ franchisee is looking for a Shift Leader to join their team in Mattydale, NY. As a Shift Leader, you will be responsible for training and leading staff to ensure exceptional service and quality of food and beverages. This role requires strong leadership skills and a commitment to fostering a positive environment for both guests and team members. Enjoy competitive pay, flexible hours, and great benefits including tuition reimbursement and health coverage.

Qualifications

• Ability to lead and support a team in delivering exceptional guest service.
• Experience in training and coaching team members.

Responsibilities

• Support operational excellence and lead the team.
• Train and coach new and existing employees.
• Ensure quality service and safe food handling.

Skills

Team leadership

Customer service

Training and coaching

Job description

A Dunkin’ franchisee is looking for a Shift Leader to join their team in Mattydale, NY. As a Shift Leader, you will be responsible for training and leading staff to ensure exceptional service and quality of food and beverages. This role requires strong leadership skills and a commitment to fostering a positive environment for both guests and team members. Enjoy competitive pay, flexible hours, and great benefits including tuition reimbursement and health coverage.