Shift Leader: Lead Team, Elevate Service, Great Benefits

Rackson Restaurants, LLC; Cleveland (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision Insurance

401(k) with company match

Paid time off

Career development

Scholarship opportunities

People-first culture

Job summary

Rackson Restaurants, LLC in Cleveland, OH is seeking a Restaurant Shift Leader to oversee shift operations, ensure guest satisfaction, supervise staff, and uphold brand standards. The role is hands-on and requires cash handling and adherence to safety guidelines.

The Shift Leader will work with the Management Team to execute the business plan, provide training, and resolve issues promptly while maintaining a positive team environment.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent restaurant management experience.
• Previous fast food restaurant experience required.
• Communication in English is required; Spanish comprehension helpful.
• Willingness to learn all areas of restaurant operations & work multiple stations.

Responsibilities

• Oversee shift operations and guest service to ensure smooth store performance.
• Supervise staff, handle cash management, and maintain safety and cleanliness.
• Train team members and develop talent for future roles.
• Partner with the Management Team to execute the business plan.
• Address guest concerns promptly and enforce company policies.

Skills

Leadership

English communication

Spanish helpful

POS systems

Education

High school diploma or equivalent

Tools

POS systems

Job description

Rackson Restaurants, LLC in Cleveland, OH is seeking a Restaurant Shift Leader to oversee shift operations, ensure guest satisfaction, supervise staff, and uphold brand standards. The role is hands-on and requires cash handling and adherence to safety guidelines.

The Shift Leader will work with the Management Team to execute the business plan, provide training, and resolve issues promptly while maintaining a positive team environment.