Restaurant Shift Leader: Lead Team & Guest Experience

Rackson Restaurants; New York (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off

Leadership development opportunities

Scholarship opportunities

People-first culture

Values-based leadership

Job summary

Rackson Restaurants in New York seeks a Restaurant Shift Leader to oversee daily operations, ensure guest service, supervise staff, and maintain cash control. The role requires hands-on leadership on the shop floor and collaboration with the management team to uphold standards.

You will train teammates, enforce safety and quality, and help execute the restaurant's business plan while delivering exceptional guest experiences.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent or restaurant management experience.
• Strong leadership and communication skills in English; Spanish helpful.

Responsibilities

• Oversees all restaurant activities during shift to ensure smooth operations.
• Interacts with guests and resolves concerns promptly and effectively.
• Supervises staff, provides training, and enforces company policies and procedures.

Skills

Leadership

Communication

Spanish comprehension

Teamwork

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Job description

Rackson Restaurants in New York seeks a Restaurant Shift Leader to oversee daily operations, ensure guest service, supervise staff, and maintain cash control. The role requires hands-on leadership on the shop floor and collaboration with the management team to uphold standards.

You will train teammates, enforce safety and quality, and help execute the restaurant's business plan while delivering exceptional guest experiences.