Shift Leader: Lead Team, Drive-Thru & Service Excellence

Baskin-Robbins; Hummels Wharf (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee meals

Medical and dental insurance

Disability and life insurance

Job summary

Dunkin' Donuts is hiring immediately for Shift Leaders who oversee daily store operations, ensuring fast, friendly service and strict quality checks of our products. You will lead the team, support the General Manager, drive performance, and help the store deliver exceptional customer experiences.

This is a franchisee employment opportunity with wage and benefits determined by the franchisee. The role emphasizes coaching teammates, scheduling, and meeting performance goals while upholding

Qualifications

• Must be capable of leading a team and driving store performance.
• Provide fast, friendly service and ensure quality control of products.

Responsibilities

• Oversee daily store operations and shift execution.
• Deploy crew, manage drive-thru performance, and communicate results.
• Lead the Team and support the General Manager to exceed customer expectations.

Skills

Leadership

Customer service

Job description

Dunkin' Donuts is hiring immediately for Shift Leaders who oversee daily store operations, ensuring fast, friendly service and strict quality checks of our products. You will lead the team, support the General Manager, drive performance, and help the store deliver exceptional customer experiences.

This is a franchisee employment opportunity with wage and benefits determined by the franchisee. The role emphasizes coaching teammates, scheduling, and meeting performance goals while upholding