Shift Leader: Lead Team, Drive Service & Growth

whataburger; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Flexible Schedules

Paid Time Off

401(k) match

Job summary

Whataburger in Houston, TX is seeking a Shift Leader to drive operational excellence and keep shifts running smoothly while coaching teammates to deliver great guest experience.

You will lead shift management, train and motivate Family Members, and support goals around food and labor costs, safety, and quality. This role offers a clear path to career growth with competitive pay, benefits, and opportunities to advance within the Whataburger family.

Qualifications

• Be at least 18 years old.
• High school diploma/GED preferred or equivalent experience.
• Open availability including overnights, weekends, holidays, variable hours.
• Stand up to 10 hours and lift up to 55 lbs.
• Experience coaching or leading teams; strong customer service, communication, and multitasking skills.
• Possess ServSafe Food Certification or able to obtain during training.

Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members - helping new hires ketchup quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer.

Skills

Leadership

Coaching

Customer service

Communication

Multitasking

Education

High school diploma/GED

Job description

Whataburger in Houston, TX is seeking a Shift Leader to drive operational excellence and keep shifts running smoothly while coaching teammates to deliver great guest experience.

You will lead shift management, train and motivate Family Members, and support goals around food and labor costs, safety, and quality. This role offers a clear path to career growth with competitive pay, benefits, and opportunities to advance within the Whataburger family.