Shift Leader: Lead Team, Drive Service Excellence

Whataburger Restaurants; United States; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Flexible schedules

Paid Time Off

401(k) match

Medical, dental and vision benefits

Short-term and long-term disability

Career development and growth

Education support

Scholarship program

Meal discounts

Tech discounts

Gym discounts

Awards and recognition

Retirement celebration program

Job summary

Whataburger Restaurants is seeking a Shift Leader to drive operational excellence and coach team members across busy shifts. You’ll lead shift management, uphold food safety, and foster a positive culture while delivering great guest experience.

You’ll work at your home restaurant location in the United States, support daily operations, and partner with the Restaurant Manager to develop leadership capabilities and improve labor and food costs. If you’re ready to lead with heart, join us.

Qualifications

• Be at least 18 years of age.
• Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance.

Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members—helping new hires ketchup quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running like a well‑oiled fryer.

Skills

Team leadership

Customer service

Communication

Multitasking

Education

High school diploma/GED

Tools

ServSafe Food Certification

Job description

Whataburger Restaurants is seeking a Shift Leader to drive operational excellence and coach team members across busy shifts. You’ll lead shift management, uphold food safety, and foster a positive culture while delivering great guest experience.

You’ll work at your home restaurant location in the United States, support daily operations, and partner with the Restaurant Manager to develop leadership capabilities and improve labor and food costs. If you’re ready to lead with heart, join us.