Shift Leader — Lead Team, Delight Guests, Upsell

Appone; Lake Katrine (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Training

Weekly Paycheck

Employee Discount

Health Insurance

Paid Time Off

Job summary

Smoothie King Midwest is hiring a Shift Leader to join our team and work with the store GM to lead a friendly crew, maintain product quality, and uphold food safety standards. You’ll help deliver an outstanding guest experience and drive daily store goals.

The ideal candidate has 1 year of guest service experience in food service or retail, at least 6 months in a supervisory role, and availability for opening/closing shifts. PT is 15+ hours/week; FT is 40 hours. Reliable transportation required.

Qualifications

• Guest service experience in a restaurant or retail environment – 1 year.
• Supervisory or leadership experience - 6 months or more.
• Must be 18 years of age or older.
• Must be authorized to work in the United States.
• Reliable transportation to be at work on time each day.
• Ability to lift or assist in lifting to 50 pounds.
• Ability to stand for 8 or more hours, outside of breaks.

Responsibilities

• Demonstrating a ‘Guest comes first’ attitude; modeling actions for other team members.
• Providing a high-quality product, ensuring compliance to company food safety procedures.
• Properly prepping all fruits, vegetables, frozen items, powders and liquids.
• Communicating and working with the Team to accomplish all goals.
• Modeling and encouraging team in upselling at point of sale (POS).
• Providing a safe, well-maintained store for team and guests, using company tools and checklists.
• Perform opening and closing Shift Leader duties.
• Following all cash handling and inventory reporting with integrity.
• Supporting and adhering to company standards for operations, marketing/communications and brand identity.
• Ensuring store is cleaned to meet Smoothie King and State/County Dept of Health standards.

Skills

Guest service

Leadership

Availability

Job description

Smoothie King Midwest is hiring a Shift Leader to join our team and work with the store GM to lead a friendly crew, maintain product quality, and uphold food safety standards. You’ll help deliver an outstanding guest experience and drive daily store goals.

The ideal candidate has 1 year of guest service experience in food service or retail, at least 6 months in a supervisory role, and availability for opening/closing shifts. PT is 15+ hours/week; FT is 40 hours. Reliable transportation required.