Shift Leader: Lead Smoothie Shop & Guest Experience

Smoothie King (SKFI); Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

Smoothie King is seeking a Shift Leader to support brand ambassadors in helping guests meet fitness and nutrition goals through smoothies and retail products. The role requires leadership when the GM is away and a willingness to take on new challenges.

Responsibilities include opening/closing, cash handling, inventory, and ensuring a friendly guest experience while promoting Smoothie King values and culture.

Qualifications

• Minimum 1 year of experience as a team member in a restaurant or similar retail customer service business.
• Microsoft Office knowledge required.
• Knowledgeable of general POS functionality.
• Excellent communication skills; ability to give and receive feedback.
• Must be extremely reliable.

Responsibilities

• Blends delicious tasting smoothies.
• Ensures guest’s purpose is met when smoothies are ordered.
• Greets and engages the guest to provide a friendly experience.
• Properly preps all fruits, vegetables, frozen items, powders, and liquids.
• Performs opening and/or closing duties.
• Performs store checklist tasks.
• Shows up on time and ready to work.
• Lives and promotes the culture, values, and mission of Smoothie King.
• Assists in team member management throughout shifts.
• Fulfills cash handling, inventory, and open/closing store assignments.

Skills

Excellent communication

Reliable

Customer service

Tools

Microsoft Office

POS systems

Job description

Smoothie King is seeking a Shift Leader to support brand ambassadors in helping guests meet fitness and nutrition goals through smoothies and retail products. The role requires leadership when the GM is away and a willingness to take on new challenges.

Responsibilities include opening/closing, cash handling, inventory, and ensuring a friendly guest experience while promoting Smoothie King values and culture.