Shift Leader: Brand Ambassador for Healthy Living

Smoothie King (SKFI); Lockport (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

Smoothie King is seeking a Shift Leader to help guide guests toward healthy smoothie and retail product choices. You will step in to lead store operations in the General Manager's absence and uphold the brand’s standards and culture.

The ideal candidate has restaurant or retail experience, strong communication, and reliability, with a willingness to take on new challenges and responsibilities. This is a hands-on role focused on guest satisfaction and team support.

Qualifications

• 1+ years of experience as a team member in a restaurant or similar retail customer service environment.
• Microsoft Office knowledge required.
• Knowledgeable of general POS functionality.
• Excellent communication skills with ability to give and receive feedback.
• Must be extremely reliable.

Responsibilities

• Blends delicious smoothies for guests.
• Ensures Guest’s purpose is met when smoothies are ordered.
• Greets and engages Guests to provide a friendly experience.
• Preps all fruits, vegetables, frozen items, powders, and liquids.
• Performs opening and/or closing duties.
• Fulfills store checklist tasks.
• Shows up on time and ready to work.
• Lives and promotes Smoothie King culture, values and mission.
• Assists in team member management during shifts.
• Manages cash handling, inventory, and open/close tasks.

Skills

Customer service

Communication

Reliability

Team coordination

Tools

POS system

Microsoft Office

Job description

Smoothie King is seeking a Shift Leader to help guide guests toward healthy smoothie and retail product choices. You will step in to lead store operations in the General Manager's absence and uphold the brand’s standards and culture.

The ideal candidate has restaurant or retail experience, strong communication, and reliability, with a willingness to take on new challenges and responsibilities. This is a hands-on role focused on guest satisfaction and team support.