Shift Leader: Lead Service, Train Crew, Grow

Dunkin' | ZJ Group; Los Lunas (NM); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Flexible scheduling

in house training and development

Employee discounts on all your Dunkin’

Opportunities to grow into management

Job summary

Dunkin' shift leader position at a Dunkin' franchisee invites energetic individuals to lead a team during each shift and ensure smooth operations from food prep to cash handling. You’ll train crew members, maintain cleanliness and safety standards, and step in for the manager when needed to support key decisions.

The role emphasizes competitive hourly pay, flexible scheduling, in-house training, and opportunities to advance into management.

Qualifications

• Ability to lead a team during a shift.
• Willingness to train and coach crew members.
• Commitment to guest service excellence.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly - prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best.
• Ensure the store stays clean, safe, and welcoming by upholding Food Safety, Brand, and Network standards.
• Step in for the manager when needed and help make key decisions.

Skills

Leadership

Customer service

Cash handling

Team coordination

Job description

Dunkin' shift leader position at a Dunkin' franchisee invites energetic individuals to lead a team during each shift and ensure smooth operations from food prep to cash handling. You’ll train crew members, maintain cleanliness and safety standards, and step in for the manager when needed to support key decisions.

The role emphasizes competitive hourly pay, flexible scheduling, in-house training, and opportunities to advance into management.