Shift Leader: Craft Coffee & Community Mentor

Starbucks Corp.; North Park (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Starbucks equity program (Bean Stock)

Tuition coverage (ASU)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store, ensuring quality beverages and customer satisfaction. You will coach beverage prep, manage shifts, and coordinate tasks for a team in a fast-paced retail environment.

A strong focus on attendance, flexibility, and teamwork is required to deliver warm, efficient service. The role emphasizes reliable attendance, adapting to variable hours, and maintaining store safety and standards, with opportunities for growth within

Qualifications

• Six months of customer-facing experience.
• Ability to delegate tasks to others and coordinate teams.
• Effective oral communication and interpersonal skills.
• Ability to learn quickly and adapt in a retail environment.
• Ability to work flexible hours including mornings, evenings, weekends, nights, and holidays.

Responsibilities

• Lead store operations as shift supervisor with craft and heart.
• Direct and coach food/beverage prep to standard recipes and customer customizations.
• Delegate tasks to team members and coordinate coverage during shifts.

Skills

Customer service

Leadership

Teamwork

Communication

Retail knowledge

Flexibility

Attendance

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store, ensuring quality beverages and customer satisfaction. You will coach beverage prep, manage shifts, and coordinate tasks for a team in a fast-paced retail environment.

A strong focus on attendance, flexibility, and teamwork is required to deliver warm, efficient service. The role emphasizes reliable attendance, adapting to variable hours, and maintaining store safety and standards, with opportunities for growth within