Shift Leader: Lead, Grow & Drive Car-Wash Excellence

Whitewater Express; Manvel (ND); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Job summary

WhiteWater Express is seeking a Shift Leader to help supervise each shift, ensuring staff clearly understand their duties and perform them efficiently. You will assist management with incident reporting, equipment maintenance, and safety compliance while delivering excellent customer service.

The role emphasizes team leadership, training, and hands-on supervision of wash packages, with a focus on safety, quality, and a positive customer experience.

Qualifications

• Strong leadership and teamwork experience.
• Able to work evenings and weekends.
• Physically capable of lifting up to 50 pounds.
• Detail-oriented with safety focus.
• Able to pass a background check.

Responsibilities

• Foster a team-oriented environment with initiative and leadership.
• Support management with incident reporting and equipment maintenance.
• Monitor wash package functions and tunnel performance for efficiency.
• Oversee opening and closing procedures and ensure task completion.
• Provide customers with information on products, packages, and memberships.
• Assist customers with membership updates and issue resolution.
• Maintain safety protocols and train staff accordingly.
• Gather customer feedback surveys during shifts to uphold service standards.

Skills

Leadership

Team player

Outdoor work

Customer service

Safety awareness

Job description

WhiteWater Express is seeking a Shift Leader to help supervise each shift, ensuring staff clearly understand their duties and perform them efficiently. You will assist management with incident reporting, equipment maintenance, and safety compliance while delivering excellent customer service.

The role emphasizes team leadership, training, and hands-on supervision of wash packages, with a focus on safety, quality, and a positive customer experience.