Shift Leader — Lead Fast-Paced Team, Grow & Promote

Whitewater Express; Toledo (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid training

Flexible scheduling

Promotion opportunities

401(k) with company match

Medical, Dental & Vision insurance

Free weekly car washes

Job summary

WhiteWater Express in Toledo, OH is seeking a Shift Leader to supervise daily operations and guide a fast-paced team while ensuring excellent customer service. This hands-on leadership role keeps the car wash operation running smoothly across shifts.

Starting pay is $15–$17 per hour plus biweekly tips, with paid training and strong promotion opportunities from within. Join a dynamic, outdoor-industry team dedicated to service and growth.

Qualifications

• Must be 18+ years old.
• High School Diploma (or equivalent) required.
• Previous leadership, retail, hospitality, or customer service experience preferred.
• Able to work outdoors in various weather conditions.
• Able to lift up to 50 lbs and stay active throughout the shift.
• Available evenings and weekends.
• Strong communication and team leadership skills.
• Dependable, motivated, and customer-focused.
• Ability to follow safety procedures and company policies.
• Must pass a background check.

Responsibilities

• Support daily shift operations and assist with team oversight.
• Ensure team members understand and complete their responsibilities.
• Provide excellent customer service and resolve customer concerns.
• Help customers choose wash packages and memberships.
• Monitor equipment performance and report maintenance needs.
• Assist with incident reports and operational documentation.
• Ensure safety policies and procedures are followed.
• Support store opening and closing procedures.
• Maintain site cleanliness, organization, and wash quality.
• Encourage a positive, team-focused work environment.

Skills

Leadership

Communication

Customer service

Education

High School Diploma (or equivalent)

Job description

WhiteWater Express in Toledo, OH is seeking a Shift Leader to supervise daily operations and guide a fast-paced team while ensuring excellent customer service. This hands-on leadership role keeps the car wash operation running smoothly across shifts.

Starting pay is $15–$17 per hour plus biweekly tips, with paid training and strong promotion opportunities from within. Join a dynamic, outdoor-industry team dedicated to service and growth.