Shift Leader: Lead Fast-Paced Coffee Team

Dunkin' - Reedsburg; Reedsburg (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Dunkin' - Reedsburg is looking for a Shift Leader to guide the team during daily operations, ensuring fast, friendly service and adherence to brand standards. You’ll help prep food, manage inventory, and handle cash while supporting a positive guest experience in a fast-paced environment.

Ideal candidates bring leadership in food service or retail, excellent communication, and a can-do attitude. Available shifts include early mornings, weekends, and holidays, with a focus on teamwork and

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service
• Must be at least 18 years of age
• You’re fluent in English and eligible to work in the U.S.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Skills

Leadership experience

Customer service

Communication skills

Multitasking

Flexibility

Education

High school diploma

Job description

Dunkin' - Reedsburg is looking for a Shift Leader to guide the team during daily operations, ensuring fast, friendly service and adherence to brand standards. You’ll help prep food, manage inventory, and handle cash while supporting a positive guest experience in a fast-paced environment.

Ideal candidates bring leadership in food service or retail, excellent communication, and a can-do attitude. Available shifts include early mornings, weekends, and holidays, with a focus on teamwork and