Shift Leader: Lead Fast-Casual Ops & Team Growth

Whataburger Restaurants; United States; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive weekly pay

Flexible schedules

Paid Time Off

401(k) match

Medical, dental and vision benefits

Disability benefits

Education/Scholarship programs

Meal discounts

Discounts on services and products

Awards and recognition

Job summary

Whataburger Restaurants is seeking a Shift Leader to drive operational excellence in your home restaurant. You will lead shift management, coach teammates, and uphold safety and quality while coaching for growth and leadership.

This role emphasizes teamwork, accountability, and a positive work culture as you navigate busy shifts. This position offers competitive weekly pay and flexible scheduling, plus benefits like medical, dental, vision, PTO, and a clear path to larger leadership

Qualifications

• Be at least 18 years of age.
• Possess a high school diploma/GED preferred or equivalent experience.
• Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance.
• Have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands.
• Have experience coaching or leading teams; strong customer service, communication, and multitasking skills.
• Possess ServSafe Food Certification (or the ability to successfully obtain and pass the exam during training)

Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members—helping new hires ketchup quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer.

Skills

Team leadership

Customer service

Communication

Multitasking

Education

High school diploma or GED

Tools

ServSafe Certification

Job description

Whataburger Restaurants is seeking a Shift Leader to drive operational excellence in your home restaurant. You will lead shift management, coach teammates, and uphold safety and quality while coaching for growth and leadership.

This role emphasizes teamwork, accountability, and a positive work culture as you navigate busy shifts. This position offers competitive weekly pay and flexible scheduling, plus benefits like medical, dental, vision, PTO, and a clear path to larger leadership