Shift Leader: Lead Crew, Elevate Guest Experience, Grow

Dunkin'; Willow Grove (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth within  •

Growth opportunities within the公司

Job summary

Dunkin' in Willow Grove, PA is seeking a dedicated Shift Leader to guide Crew Members and uphold our operational Brand standards while delivering a friendly guest experience.

You will set goals, assign tasks, coach performance, and recognize successes, empowering the team to thrive in a fast-paced environment and grow within the company. This role emphasizes strong communication, hands-on leadership, and helping colleagues learn and advance.

Responsibilities

• Coach Crew Members throughout shifts to execute operational Brand standards and deliver a great and friendly guest experience.
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Skills

Coaching

Team leadership

Guest service

Job description

Dunkin' in Willow Grove, PA is seeking a dedicated Shift Leader to guide Crew Members and uphold our operational Brand standards while delivering a friendly guest experience.

You will set goals, assign tasks, coach performance, and recognize successes, empowering the team to thrive in a fast-paced environment and grow within the company. This role emphasizes strong communication, hands-on leadership, and helping colleagues learn and advance.