Shift Leader: Lead, Coach & Grow in a Busy Kitchen

SeoulSpice Korean Kitchen; Chicago (IL); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Bonus opportunities

Free meal during shift

Healthcare benefits

Paid vacation

Parental leave

Hands-on training

Leadership path

Job summary

SeoulSpice in Chicago is seeking a Shift Leader to guide the team and run restaurant operations during a shift. You’ll position team members for success, maintain a fast pace of service, and ensure guests receive high-quality food in a welcoming environment.

You’ll coach staff, stay hands-on across stations, coordinate with the Kitchen Leader and Sous Chef, and help maintain stock and quality to meet demand without waste.

Qualifications

• Experience in restaurants, retail, hospitality, or customer service, including guiding or training others.
• Creates positive guest experiences and communicates clearly and respectfully.
• Can organize the team, set priorities, and stay calm during busy shifts.
• Leads by example, takes initiative, and maintains high standards for food, service, and cleanliness.
• Is dependable, eager to grow, and aligns with SeoulSpice values.

Responsibilities

• Lead each shift with positive energy, organize the team, and communicate clear priorities.
• Create a welcoming guest experience while keeping in-person and digital orders fast and accurate.
• Coach Team Members, recognize great work, and provide helpful feedback.
• Keep the restaurant clean, stocked, safe, and ready for service.
• Handle guest concerns, complete daily shift responsibilities, and step into any station when needed.

Skills

Leadership

Customer service

Team coordination

Communication

Problem solving

Job description

SeoulSpice in Chicago is seeking a Shift Leader to guide the team and run restaurant operations during a shift. You’ll position team members for success, maintain a fast pace of service, and ensure guests receive high-quality food in a welcoming environment.

You’ll coach staff, stay hands-on across stations, coordinate with the Kitchen Leader and Sous Chef, and help maintain stock and quality to meet demand without waste.