Shift Leader: Lead, Coach & Deliver Great Service

Sweetgreen; Noroton Heights (CT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Tips* (subject to location and role)

Competitive wages

Shift leader and Manager opportunities

Medical, dental, and vision options

Paid vacation, wellness time, and Par-

Free meal every shift

401(k)

Team Member Merch Shop

Meet all physical requirements for all

1+ year of experience in a Shift Lead

Experience in fast-paced environments

Ability to coordinate multiple tasks

Ability to speak, read, write, and

Must be able to work at least 30 hours

Must be 18 years of age or older

Must be authorized to work in theUS

Job summary

Sweetgreen in Darien, CT is seeking a Shift Leader to guide daily restaurant operations, mentor teammates, and deliver hospitality-driven service on every shift. This role offers a clear path to General Manager within two years, with competitive wages and essential benefits.

You will lead shifts with a hospitality-first mindset, manage pace and priorities, step into any station as needed, coach staff, ensure food safety and cleanliness, and communicate clearly under pressure to keep the

Qualifications

• Have leadership or supervisory experience in restaurants, retail, or hospitality.
• Care deeply about hospitality, food quality, and operational excellence.
• Enjoy motivating others and building a positive team culture.
• Stay organized, level-headed, and solutions-focused under pressure.
• Want to grow into restaurant management and long-term leadership roles.
• Take pride in being accountable, dependable, and detail-oriented.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership

Customer service

Team coaching

Operational excellence

Job description

Sweetgreen in Darien, CT is seeking a Shift Leader to guide daily restaurant operations, mentor teammates, and deliver hospitality-driven service on every shift. This role offers a clear path to General Manager within two years, with competitive wages and essential benefits.

You will lead shifts with a hospitality-first mindset, manage pace and priorities, step into any station as needed, coach staff, ensure food safety and cleanliness, and communicate clearly under pressure to keep the