Shift Leader: Lead, Coach & Delight Guests

Newk's Eatery; Alabama; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Leadership training

Flexible scheduling

Employee meal discounts

BCBS Insurance

401 K

PTO

Job summary

Newk’s Eatery is seeking an energetic Shift Leader to guide daily restaurant operations, coach team members, and ensure a premier guest experience. You’ll support the General Manager, run opening/closing duties, and uphold food safety and quality standards in a fast-paced setting.

The ideal candidate brings at least 1 year in food service, strong leadership, reliable transportation, and a flexible schedule including evenings and weekends.

Qualifications

• Strong leadership and communication skills.
• Experience in restaurant/food service is required.
• Willingness to obtain ServSafe Manager Certification is a plus.
• Ability to work at least 30 hours per week.
• Must be 21 years or older.

Responsibilities

• Lead and motivate the team during each shift.
• Ensure excellent guest service and resolve guest concerns professionally.
• Coach, train, and develop team members.
• Assign and monitor opening, mid-shift, and closing duties.
• Maintain food quality, cleanliness, and food safety standards.
• Monitor labor, food costs, and minimize waste.
• Assist with inventory, ordering, and cash handling.
• Conduct daily shift huddles and communicate goals clearly.
• Support all restaurant positions as business needs require.
• Maintain a positive, respectful, and team‑focused work environment.

Skills

Leadership

Communication

Team motivation

Customer service

Multitasking

Delegation

Education

High school diploma or equivalent

Job description

Newk’s Eatery is seeking an energetic Shift Leader to guide daily restaurant operations, coach team members, and ensure a premier guest experience. You’ll support the General Manager, run opening/closing duties, and uphold food safety and quality standards in a fast-paced setting.

The ideal candidate brings at least 1 year in food service, strong leadership, reliable transportation, and a flexible schedule including evenings and weekends.