Shift Lead

Newk's Eatery; Vestavia Hills (AL); On-site; USD 1,653,000 - 2,204,000; Full time

Benefits offered by this job

Competitive hourly pay

Advancement opportunities

Leadership development and training

Flexible scheduling

Employee meal discounts

Positive, team-oriented culture

BCBS Insurance

401K

PTO

Job summary

Newk’s Eatery is seeking energetic Shift Leaders to guide daily restaurant operations and support the General Manager. You will coach the team, ensure guest satisfaction, and maintain high standards of food quality and safety in a fast-paced setting.

Ideal candidates have at least 1 year of restaurant experience, a High School diploma or equivalent, and are available evenings, weekends, and holidays. Willingness to obtain ServSafe Manager Certification is required or expected.

Qualifications

• Proven leadership and communication skills.
• Willingness to obtain ServSafe Manager Certification.
• Prior restaurant or food service experience preferred.

Responsibilities

• Lead and motivate the team during each shift.
• Ensure excellent guest service and resolve guest concerns professionally.
• Coach, train, and develop team members.
• Assign and monitor opening, mid-shift, and closing duties.
• Maintain food quality, cleanliness, and food safety standards.
• Monitor labor, food costs, and minimize waste.
• Assist with inventory, ordering, and cash handling.
• Conduct daily shift huddles and communicate goals clearly.
• Support all restaurant positions as business needs require.
• Maintain a positive, respectful, and team-focused work environment.

Skills

Leadership

Communication

Multitasking

Coaching

Reliability

Positive attitude

Hospitality

Flexibility

Education

High school diploma or equivalent

Job description

Shift Lead - Newk’s Eatery

Lead the Shift. Inspire the Team. Deliver an Exceptional Guest Experience.

Newk’s Eatery is looking for energetic, dependable, and motivated Shift Leaders to help lead our team and deliver the outstanding food and hospitality our guests expect. If you’re passionate about serving others, enjoy leading by example, and thrive in a fast-paced environment, we’d love to meet you.

What You’ll Do

As a Shift Leader, you’ll be responsible for leading daily restaurant operations while supporting the General Manager and Assistant General Manager. You’ll coach team members, ensure operational excellence, and create an exceptional experience for every guest.

Responsibilities

• Lead and motivate the team during each shift
• Ensure excellent guest service and resolve guest concerns professionally
• Coach, train, and develop team members
• Assign and monitor opening, mid-shift, and closing duties
• Maintain food quality, cleanliness, and food safety standards
• Monitor labor, food costs, and minimize waste
• Assist with inventory, ordering, and cash handling
• Conduct daily shift huddles and communicate goals clearly
• Support all restaurant positions as business needs require
• Maintain a positive, respectful, and team-focused work environment

What We’re Looking For

• Strong leadership and communication skills
• Positive attitude with a passion for hospitality
• Dependable, organized, and able to multitask
• Ability to coach and motivate others
• Comfortable working in a fast-paced environment
• Flexible availability, including evenings, weekends, and holidays
• ServSafe Manager Certification (or willingness to obtain)

Qualifications

• High school diploma or equivalent
• Minimum of 1 year of restaurant or food service experience
• Previous leadership or trainer experience preferred
• Ability to work at least 30 hours per week
• Valid driver’s license and reliable transportation preferred
• Must be 21 years+

Physical Requirements

• Stand and walk for up to 10 hours per shift
• Lift and carry up to 40-50 pounds
• Bend, reach, stoop, and work in varying temperatures
• Work safely around common food allergens

Why Join Newk’s?

• Competitive hourly pay
• Opportunities for advancement
• Leadership development and training
• Flexible scheduling
• Employee meal discounts
• Positive, team-oriented culture
• BCBS Insurance
• 401 K
• PTO
• Be part of a company committed to quality, hospitality, and community