Shift Leader - Lead Bakery Nights, Flexible Scheduling

Insomnia Cookies, LLC; Seattle (WA); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

Pay rate $22.50/hr

Flexible part-time

Pay-on-Demand

Paid vacation

Paid sick leave

Training & mentorship

Pet insurance

Growth opportunities

Free cookies

Competitive pay

Early wage access

Flexible scheduling

Job summary

Insomnia Cookies is seeking a Shift Leader for our Seattle bakery at 1519 Broadway, Seattle, WA 98122. You will lead the shift, bake, package, and coach the Cookie Crew to deliver warm cookies and an exceptional guest experience, while upholding safety and quality standards.

The role requires 1+ year of customer service, POS experience, and strong communication. Flexible part-time schedules and growth opportunities are highlighted in the posting.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Point of Sale systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient demeanor.
• Detail focused and results-oriented.
• Ability to lead-by-example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Skills

Customer service

Outstanding communication

Time management

People skills

Lead-by-example

Team motivation

Ability to lift 40 lbs

Tools

POS systems

Job description

Insomnia Cookies is seeking a Shift Leader for our Seattle bakery at 1519 Broadway, Seattle, WA 98122. You will lead the shift, bake, package, and coach the Cookie Crew to deliver warm cookies and an exceptional guest experience, while upholding safety and quality standards.

The role requires 1+ year of customer service, POS experience, and strong communication. Flexible part-time schedules and growth opportunities are highlighted in the posting.